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Terms & Conditions

Welcome to High Press. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from High Press, you agree to comply with these Terms. If you do not agree, please do not use our site or services.

1. Who We Are

High Press (“we”, “us”, “our”) provides:

  • Products: such as mindset journals, training materials, and other physical or digital goods.

  • Services: including online and in-person coaching sessions, courses, and development programs.

2. Eligibility

You must be at least 18 years old to make a purchase. If you are under 18, you must have the consent of a parent or legal guardian.

3. Orders and Payments

  • All prices are displayed in [NZD / your chosen currency] and include GST where applicable.

  • Payment must be received in full before products are shipped or services are delivered.

  • We reserve the right to refuse or cancel orders at our discretion.

4. Shipping and Delivery (Products)

  • We aim to process and ship orders promptly. Delivery times are estimates only and may vary depending on location and circumstances.

  • Risk of loss passes to you once the product has been delivered to the shipping address provided.

5. Coaching Services

  • Coaching sessions must be booked in advance and are subject to availability.

  • Cancellations or rescheduling require at least 24 hours’ notice. Sessions cancelled with less than 24 hours’ notice may be charged in full.

  • Coaching services are intended for personal development and do not guarantee specific outcomes.

6. Returns, Refunds & Cancellations

  • Products: You are entitled to a refund or replacement under the New Zealand Consumer Guarantees Act if a product is faulty, not fit for purpose, or does not match its description. Change-of-mind returns are not generally accepted unless stated otherwise.

  • Services: Refunds for coaching services are not available once a session has been delivered. Pre-paid packages may be partially refunded if unused, subject to our discretion.

7. Intellectual Property

All content on this website, including text, images, branding, logos, course materials, and product designs, is the property of High Press (or its licensors). You may not copy, distribute, or reproduce any content without prior written consent.

8. Disclaimer

  • Coaching and training services are provided for educational and developmental purposes only. They are not medical, psychological, or therapeutic advice.

  • We do not guarantee specific performance outcomes from our products or services.

9. Limitation of Liability

To the maximum extent permitted by New Zealand law, High Press is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy

We respect your privacy. Any personal information collected will be handled in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.

11. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms, please contact us at:
High Press
Email: info@highpressperformance.com

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