Privacy Policy

At High Press, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in line with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information from you when you:

Make a purchase from our website
Book or participate in coaching services
Sign up for our newsletters or resources
Contact us with an enquiry

The information we collect may include:

Name, email address, phone number, billing/shipping address
Payment details (processed securely by third-party payment providers – we do not store credit card numbers)
Information you provide during coaching sessions (kept confidential)
Website usage data (cookies, analytics, browsing behaviour)

2. How We Use Your Information

We use your information to:

Process and deliver product orders
Provide coaching services and communicate with you
Improve our website, products, and services
Send newsletters, offers, or updates (if you opt-in)
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share your data only when necessary:

With service providers (e.g., payment processors, delivery companies, IT support)
If required by law or to protect our legal rights
With your consent, in the context of coaching collaborations or referrals

4. Data Storage & Security

Your personal information is stored securely and only accessed by authorised personnel.
We take reasonable steps to prevent loss, misuse, or unauthorised access.
Information may be stored electronically on secure servers, including third-party cloud providers.

5. Cookies & Website Tracking

Our website uses cookies and analytics tools to:

Improve user experience
Understand how visitors use our site
Provide targeted content and offers

You can manage or disable cookies through your browser settings.

6. Accessing & Correcting Your Information

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you
Request correction of your information if it is inaccurate or incomplete

To make a request, please contact us (see details below).

7. Retention of Information

We keep personal information only as long as necessary for business and legal purposes. When it is no longer required, we securely delete or anonymise it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

9. Contact Us

If you have any questions or requests regarding your personal information, please contact:

High Press
Email: info@highpressperformance.com